Our account team is ready to deliver whatever level of support and resources you require to achieve your goals. From consultancy on how best to manage a multinational set of merchandising agencies, or how to satisfy the conflicting needs of multiple marketing departments, to training, systems integration and dedicated support staff.
All clients receive an Account Manager who is responsible for ensuring that all issues are dealt with promptly and successfully. TeamHaven uses an automatic support system that enables us to keep track of issues and escalate them to the responsible party while allowing the customer to track the issue's progress. We also have an active UserVoice community to track and manage feature requests and suggestions.
Account Managers work alongside the TeamHaven development staff, allowing issues to be easily understood, replicated and resolved. Furthermore, the owners actively participate in the business and are always available should the need arise.